Dear user, you are hereby notified that the Privacy Notice has been modified on June 12, 2019.

SERVICIOS ESPECIALIZADOS DE TRANSPORTE Y RECICLAJE SA DE CV, (hereinafter PLASTICOM), is committed to ensuring the privacy of personal information obtained through its online services.

We are a corporation with variable capital and we are located at:

Manuel Doblado 105 interior 4B3

Col. Palo Blanco

San Pedro Garza García, Nuevo León

México 66236

Our phone number is: (81) 1093-3488

This Privacy Notice is part of the following websites:

Our Data Protection Officer is: Luis Arturo Quintero Rodriguez and is located at the same address, you may contact him at the email: getMailContacto() ?>.

One of PLASTICOM's priorities is to respect the privacy of its users and to try to keep the information it collects secure.

This notice may change in the future, if so, you will be notified in a timely manner in the Privacy Notice section

If you wish to revoke your consent regarding the processing of your personal data or request the exercise of your ARCO rights (acronym for access, rectification, cancellation and opposition), please send us an email to the following address: getMailContacto() ?>.


PLASTICOM collects information from several areas of our websites. For each of these sites, the information requested is different and is stored in separate databases. The information must be truthful and complete. The user will be responsible at all times for the data provided and in no case PLASTICOM will be responsible for the TRUTH of the same.

Type of Information

On our website we request the following personal data:

• Name(s) and surname(s).
• E-mail address.

• Name of the company

• Cell phone number.
• City, Country and Postal Code.

• Fiscal data for the elaboration of invoices including RFC (Registro Federal de Causantes), Fiscal Address and Company Name only when you choose to hire advertising space on our website and for payments made for this same.
• Credit card data including card number, security code, cardholder's name, card expiration date and complete mailing address of your account statement, this for the collection of our services by Visa/MasterCard/American Express cards, only in case you choose to pay our services by this means of payment. These data are not stored permanently by our company, they are used exclusively at the time of processing your payment and are transferred between both companies through a secure channel using SSL (Secure Socket Layer) technology.

The requested information will allow customers to be contacted when necessary. Users may be contacted by phone or email in case additional information is required to complete a transaction.

At any time you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do so, you must submit your request by sending an e-mail to getMailContacto() ?>.

Your request must be accompanied by the grounds on which you request such revocation.
Within a maximum of 5 (five) business days we will respond to your request and inform you of the origin of the request through the email from which the request originates.


Cookies are small pieces of information that are sent by the Web site to your browser and stored on the hard drive of your computer and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors or activities carried out by you within our sites.

In some sections of our site we require the customer to have cookies enabled as some of the functionality requires cookies to work.

Cookies allow us to:

a) Recognize you when you enter our sites and offer you a personalized experience.

The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are being investigated.


The information provided during the registration process is used to conduct internal studies on the demographics, interests and behavior of users; in order to provide products, services, content and advertising according to their needs.


In our e-mail notification program, only PLASTICOM has access to the information collected. This type of contact is done through e-mail messages, which will only be sent to you and to those contacts registered for this purpose, this indication may be modified at any time.

In the case of the use of cookies, the "help" button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies.


The personal data provided by the user will be part of a file containing his profile. The user can access or modify his profile at any time by using his user number or by sending us an email to getMailContacto() ?>.

You may also notify us of the cancellation of the processing of information and the cancellation of your file, by the same means or by calling (81) 1093-3488.

PLASTICOM advises the user to update their data whenever they undergo any modification, as this will allow us to provide a more personalized service.


PLASTICOM does not request sensitive personal data in any of its web sites.


Site security has incorporated prevention and containment measures in accordance with current industry best practices in order to safeguard as far as possible the information contained in our databases. No transmission over the Internet can be guaranteed to be 100% secure. Once the data is received, we will make every effort to safeguard its security on our systems. In this matter, PLASTICOM's team of collaborators has focused its efforts to offer the most appropriate technology in order to offer you the best possible security and to mitigate risks of deviations, adulteration, loss, consultation or unauthorized treatment of such information.


PLASTICOM does not sell or rent user information.

PLASTICOM may disclose the holder's information in special cases when, at the express request of any authority, providing this information may serve to identify, locate or take legal action against persons who may violate the terms of service of our websites, or cause damage or interference with the rights of PLASTICOM or its property, other users of our websites or any other person who may be harmed by such activities.

PLASTICOM does not assume any obligation to keep confidential any other information that the user provides by means other than those mentioned above, including information that the user provides through bulletins and online chats, as well as information obtained through the cookies described in the corresponding section, in terms of the provisions of article 109 of the Federal Copyright Law and section I of article 76 bis of the Federal Consumer Protection Law.


We recommend that you do not disclose your personal information, including users and passwords, to anyone. PLASTICOM will not request your password in any unsolicited phone call or e-mail message. At all times, you are solely and ultimately responsible for maintaining the secrecy of your user number, personal password, access key and confidential number with which you access the services and content of our websites. To reduce the risks PLASTICOM recommends the user to log out of his account and close his browser window when he finishes his activity, even more so if he shares his computer with someone or uses a computer in a public place such as a library or an Internet café.


PLASTICOM does not request personally identifiable information from minors. Children should always ask their parents for permission before sending personal information to another online user.


Esta declaración de Confidencialidad / This Privacy Statement is subject to the terms and conditions of all PLASTICOM websites described above, which constitutes a legal agreement between the user and PLASTICOM.

If the user uses the services on any of PLASTICOM sites, it means that he/she has read, understood and agreed to the above terms. If you do not agree with them, you should not provide any personal information or use the services of PLASTICOM sites.